💰 Returns & Warranty

Return policies, 30-Day Happiness Guarantee, warranty claims and refunds.

Returns & Refund Policies

Here’s an overview of all return, refund, and warranty options for your Flappie. Can I return my Flappie?Yes — you have 30 calendar days from delivery to register your return with us (via the form at flappiedoors.com/returns). What counts is the date

How Do I Request a Refund?

Want to return your Flappie, have a defect, or received a damaged delivery? Here’s how the process works, step by step. Open our return form at flappiedoors.com/returns. Select what it’s about (return, defect, or shipping damage) and enter your order

30-Day Happiness Guarantee

We want you to be completely happy with your Flappie. That’s why you have 30 calendar days from delivery to register your return with us — subject to the conditions below. Timeframe: 30 calendar days from your delivery date to register your return wi

Warranty: What's Covered?

Your Flappie comes with a 24-month warranty from the delivery date. Here’s what’s covered — and what’s not. The warranty covers material, manufacturing, and assembly defects that affect the function of your Flappie. This includes:. Depending on the d

Report a Warranty Claim

Think your Flappie has a defect? Here’s how to report a warranty claim and what you’ll need. Sometimes a problem can be solved quickly without a warranty claim. Check these articles first to see if a quick fix helps:. If the problem persists, report