📦 Orders & Delivery

Delivery timelines, order tracking, changes and cancellations, shipping countries, and payment methods.

When Will My Flappie Be Delivered?

We're currently preparing the first mass production run of Flappie. Here's what you need to know about the delivery timeline. Deliveries are expected from March/April through the end of May 2026. The exact timing of your delivery depends on your posi

Tracking Your Order

Here's how you'll stay informed about the status of your Flappie delivery. As long as your Flappie hasn't shipped yet, there's no tracking number — but your queue position is based on when you placed your reservation. Earlier orders ship first. You'l

Changing or Cancelling Your Order

Whether you need to update your details or cancel entirely — here's how, depending on where you are in the process. If you haven't received your Flappie yet, you can change or cancel your order by email. Your reservation deposit is fully refundable a

Where Do You Ship?

Flappie currently ships to Switzerland and the European Union. We don't currently ship to the United Kingdom, Norway, or countries outside the EU/EEA. We know there's demand — and we're working on expanding. If you'd like to be notified when shipping

Payment Methods

Here's an overview of the payment methods we currently accept. We currently do not support PayPal, bank transfers, or buy-now-pay-later services (Klarna, etc.). We know PayPal is popular — unfortunately it's not an option at this time. All payments a