Track your Flappie orderUpdated 5 days ago

Your tracking link arrives by email

Flappie ships from stock. As soon as your parcel is handed to the carrier, we send you a shipping confirmation with the tracking number.

Before the shipping email arrives

Your order is being prepared. Orders placed on business days before noon normally enter the shipping process the same or next business day.

After shipping

Open the shipping-confirmation email.
Select the tracking link or copy the tracking number.
Follow the parcel on the carrier website. Depending on the destination, this is normally DHL or Swiss Post.

If you cannot find the email

Check the spam or junk folder.
Search your inbox for “Flappie” and “shipping”.
Confirm that you are checking the email address used for the order.

If tracking has not moved

Carrier updates can take some time after the label is created. If the parcel remains unchanged for an unusually long time, contact support with your order number and tracking number.

See Shipping policy for delivery estimates and delivery-problem instructions.

Still stuck? Use the chat in the bottom-right corner or email [email protected].

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