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Flappie Product DocumentationUpdated 15 days ago


Flappie Documentation
Safety, Installation & Regulatory Information
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Product Information
Flappie — AI-Powered Smart Cat Flap
Model: FLP1 · Flappie Technologies AG · flappiedoors.com
⚠️ Safety Warnings & Hazard Information
Read before installation. Keep for future reference.
⚠️ Read the full manual before use. Risk of strangulation, pinching, and electric shock. Keep small parts away from children. Use only the provided power adapter (12V).
🟠 General Safety
Not a toy: Flappie is an AI-powered electronic device, not a toy. Do not tamper with the electronics or other components. This device is designed exclusively for use with domestic cats — not wildlife, and not for use outside residential areas.
Child safety: If you have small children, incorporate Flappie into your childproofing measures and always supervise use to prevent potential hazards.
⚠️ Choking hazard — small parts: The device contains small parts such as screws that may pose a choking risk. Keep all components and packaging materials away from small children and pets.
Pet supervision: Monitor your cat during the initial period to ensure safe and comfortable adaptation to Flappie.
Moisture protection: Do not submerge Flappie in water and do not install in locations prone to flooding or splashing.
⚡ Electrical Safety
⚠️ WARNING: Never open or modify the internal components of Flappie. The device is intended for use only with the provided power adapter and must be continuously connected to a certified power source. Do not draw more than 3A. Use only the voltage specified in the technical guidelines. Deviating from these instructions may cause damage, void the warranty, or pose an electrical hazard.
Power supply: Use only the provided power adapter. Other adapters may cause damage and void the warranty. Always connect Flappie to a grounded outlet. Do not attempt your own repairs — contact qualified professionals in case of emergency. Keep the device away from children and pets for safety reasons.
Unusual behavior: If you notice anything unusual — for example, a burning smell — unplug Flappie immediately and contact customer support.
🛠 Installation Safety
Two-person installation: Installation requires two people for safe and proper fitting.
Proper installation: Follow the instructions in the Flappie App or user manual carefully. Incorrect setup may cause product damage or malfunctions. Do not cover sensors or cameras. Do not use oil, tape, or lubricants on the hinges or sensor areas. Do not drill additional holes into Flappie.
Safe location: Install Flappie only in safe, protected locations. Avoid areas with direct access to hazardous zones — such as garages with chemicals, strong sunlight exposure, or near heat sources. Install in a well-ventilated area to prevent overheating. Do not point the camera directly at the sun.
🌡 Operating Conditions
Temperature range: Operating temperature is between –20°C and +80°C. Flappie has an integrated heating system to keep the camera ice-free in extreme cold.
🧼 Maintenance
Clean the camera lens regularly with a soft cloth. Use clean water or a mild soap solution. Do not use alcohol, solvents, or cleaning sprays directly on the product. Regularly check mounting screws and the weather seal around the device. Dirt, hair, or leaves can interfere with sensors and cause issues with locking or prey detection.
📖 Installation & User Manual
Step-by-step assembly, setup, and maintenance guide.
The complete installation and user manual includes step-by-step assembly instructions, setup guide, app connection instructions, maintenance recommendations, and technical specifications.
📥 Download your manual:
📋 EU Declaration of Conformity
Directive 2014/53/EU (Radio Equipment Directive)
Simplified EU Declaration of Conformity
Hereby, Flappie Technologies AG declares that the radio equipment type Flappie Smart Cat Flap (Model: FLP1) is in compliance with Directive 2014/53/EU.
The full text of the EU Declaration of Conformity is available for download below.
📥 Download full EU Declaration of Conformity:
Applicable directives: RED 2014/53/EU · EMC 2014/30/EU · RoHS 2011/65/EU
⚖️ Legal & Regulatory Documents
Warranty, WEEE disposal, returns policy, data privacy, and regulatory compliance.
This document includes your warranty terms (2-year standard warranty), 30-day satisfaction guarantee, return and claims process, WEEE disposal instructions, data privacy information (GDPR), safety instructions, and regulatory symbols and certifications.
📥 Download legal & regulatory documents:
🏭 Manufacturer
Flappie Technologies AG
Leutschenstrasse 43
8807 Freienbach, Switzerland
flappiedoors.com
🇪🇺 EU Authorised Representative
Flappie Technologies OÜ
Narva mnt 5
10117 Tallinn, Estonia
Model: FLP1 · Designed in Switzerland · Made in China · CE · WEEE · Triman
Last updated: February 2026
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