Download the Flappie installation manuals, safety and regulatory information, EU Declaration of Conformity and legal documents in each available language.

Flappie product documentation and safety

Flappie

Official product documentation, safety warnings, installation manuals, EU Declaration of Conformity, and regulatory information for Flappie Smart Cat Flap.

📋 Product Documentation & Safety

Check whether Flappie fits

All Flappie dimensions

Install Flappie in glass

Install Flappie in a door or wall

Tunnel extensions: when and how many

Mounting adapter: when it is needed

Check whether a large cat fits

Replace an existing cat flap

🔨 Before installation

Start here: test, install and set up Flappie

Check what’s in the box

Install Flappie step by step

Install the app and create an account

Connect Flappie to Wi-Fi and the app

The first four days: what happens?

🚀 Installation & setup

Understand prey detection

Set lock times and schedules

Receive push notifications

Use Flappie with multiple cats

Set up Cat ID in Flappie Labs

Use Flappie’s buttons

What happens if the power goes out?

Use FlappieTV

Use Flappie without Wi-Fi

Privacy and camera data

📱 Using Flappie

Returns, refunds and warranty overview

Return Flappie or request a refund

30-Day Happiness Guarantee

What the Flappie warranty covers

Report a warranty problem

💰 Returns & Warranty

Fix Wi-Fi connection problems

No videos or activity in the app

Camera image is black, red or unclear

Flap does not open or close correctly

Quick help and common questions

🛠 Fix a problem

When will my Flappie be delivered?

Track your Flappie order

Change or cancel your order

Where does Flappie ship?

Payment methods

📦 Orders & Delivery